RCVS Recognised Specialist in Cattle Health and Production


Andrew and his wife Kate (also a vet) founded Quality Milk Management Services in early 2005, with the aim of establishing a laboratory and consultancy service for the dairy industry, focussed on providing a flexible approach that added value to laboratory results.

Andrew qualified from Cambridge Veterinary School in 1993 and after two years in dairy practice returned to University to do a PhD investigating novel approaches to mastitis vaccination. Since gaining his PhD and further clinical qualifications Andrew has been active in mastitis research. As well as being Director of QMMS, Andrew also holds the post of Clinical Reader in Dairy Production Medicine at the University of Nottingham School of Veterinary Medicine and Science.

Andrew currently has no spare time - much to Kate and his 3 children's disgust!

Laboratory Manager

Barbara has been part of the company from the start. She has worked in the UK dairy industry for over 30 years and brings a wealth of experience to the business, particularly in the area of bacteriology and milk quality.

She graduated from the University of Reading with a degree in Dairy Science; after 4 years milking cows Barbara worked in the quality control laboratory of a major UK milk processor. After a short stint in the pharmaceutical industry, she joined Compton Paddock Laboratories where she was laboratory manager and played a key role in On MeRiTs milk recording service.

In her spare time Barbara enjoys providing a B&B service to her friends from Reading!

Assistant Laboratory Manager

Emily is responsible for the day to day consistency of the milk recording information, particularly the accuracy and reporting of somatic cell count and compositional data, and is familiar with a wide-range of on-farm computer software.

A dairy farmer’s daughter from Somerset, she understands the pitfalls associated with the collection of samples on farm and is able to help you with your queries about the milk recording process. In addition, Emily is involved in collection and storage of data and is responsible for weekly submissions to the laboratory, including MAP ELISA results for Johnes disease monitoring.

In her spare time Emily enjoys archery, clubbing and socialising but only after her own cows have been put to bed!

RCVS-Recognised Specialist in Cattle Health and Production

Clinical Associate

James qualified from Bristol Veterinary School in 1998 and after 5 years in predominantly dairy practice, returned to Bristol to do a PhD on aspects of mastitis control. He obtained the RCVS Diploma in Cattle Health and Production in 2008 and attained RCVS Recognised Specialist status in 2009.

He currently divides his time between working as a dairy vet at the Orchard Veterinary Group in Glastonbury, an Associate Professor at the University of Nottingham School of Veterinary Medicine and Science, as well as working with Andrew and the team at QMMS. James is able to provide consultancy and specialist advice on aspects of milk recording, mastitis control and herd health with particular emphasis on data analysis, and was part of the team that developed the national AHDB Dairy Mastitis Control Plan.

At home James enjoys spending as much time as possible with his two sons (two-thirds of the future Welsh back row with any luck), watching as much rugby as he can and having a quiet beer with other tired dads...

Senior Laboratory Technician (Bacteriology)

Caroline started working for the Veterinary Laboratories Agency (VLA) after leaving school and took the opportunity to complete a degree in BioMedical Sciences at University of the West of England (UWE), Bristol whilst working for the VLA. In April 2007 Caroline joined QMMS on a part-time basis and works mainly in bacteriology, but also supports other testing such as ELISA and Fluorophos. Now her children are growing up Caroline has time to enjoy playing hockey, talking to the plants at the allotment and lunch with friends.

Laboratory Technician

Emma qualified with a Higher National Diploma in Agriculture from Seale-Hayne in Devon before returning home to run the family dairy farm. Emma joined QMMS in 2014 and brings a wealth of experience from her dairy background, quickly becoming an integral member of the milk recording team. At home she likes to spend as much time as possible with her baby son, go walking with her old farm dog and enjoy the odd spot of mountain biking.

Laboratory Technician

Biography coming shortly...

Laboratory Technician

Biography coming shortly...

Research Assistant & Scientific Administrator

Katharine has a degree in Agriculture and a PhD on aspects of cattle lameness, both from the University of Edinburgh. In between these, she spent three years milking cows and lambing sheep. She was involved in the research leading to the (initially MDC) AHDB Dairy Mastitis Control Plan, and then the Healthy Feet Project, working from the University of Bristol with vets and farmers to reduce lameness in dairy herds. After an interlude at the Organic Research Centre, she returned to Somerset, and provides administrative support for the  AHDB Dairy Mastitis Control Plan and assistance on the varied research projects carried out at QMMS Ltd.

In her spare time, Katharine enjoys exploring the countryside on foot, bicycle and horseback, and trying to improve in playing the violin.

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